Leadership, Personal Development, The Leader

10 Ways To Develop Leadership Confidence

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Summary

You’re not alone if you lack even a little leadership confidence.  A lack of leadership confidence is very common and is nothing to worry about or be concerned with. However, you do need to develop higher confidence to become a high performing leader. 

There are steps you can take to increase your confidence quickly.  A lack of leadership confidence shouldn’t be a surprise either, as few leaders receive leadership development before taking on new leadership roles, and their senior level leaders often do not have the bandwidth or don’t make the time to coach and mentor them to the required level. 

Here are 10 ways to develop your leadership confidence (click on any method to get more information about it):

  1. Active & Healthy Professional Network
  2. Get a leadership coach
  3. Accept ambiguity in decision making
  4. Open vs closed door decisions
  5. Make values based decisions
  6. Ask for forgiveness, not permission
  7. Failure is an option
  8. Be the leader you wish you had
  9. Project confidence
  10. Celebrate wins

Prioritize based on your biggest opportunities and take on only one or two at a time. Add new ones as you become proficient in the prioritized areas. You are likely to notice a change in your confidence very quickly.


10 Ways To Develop Leadership Confidence – Full Article

Is Leadership Confidence a Concern?

In our article “Concerned?  Is there a leadership development crisis?”, we discussed how 77%* of organizations report that leadership within their teams is lacking and that only 5%* of companies have implemented leadership development at all levels!  Understanding this, maybe it shouldn’t be surprising that many new or less experienced leaders lack leadership confidence. 

77% of organizations report that leadership within their teams is lacking and that only 5% of companies have implemented leadership development at all levels!

From our direct engagement with leaders through our leadership development programs, coaching, and on-site client projects, we have seen an increasing trend of leaders lacking confidence in their approach, response to team member issues, or their own decision making.  These leaders exhibit high concern levels of making mistakes and seek assurance that they have done the right thing.  The biggest risks we see are in matters that touch upon legal, legislation, and precedence setting.

There is good news here, too, though.  We also see that, for the most part, these leaders are definitely on the right track.  Rarely do we hear of situations or examples where they have made a mistake and never where they have made irreversible ones.   Their asking for feedback also shows their maturity and desire to be the best leaders they can be.  Although there is a reason for some concern, we can work with this!

It’s not you; it’s us

So what might be driving this?  Have new, less experienced leaders always lacked confidence?

Yes, I believe so!  Making the jump from an individual contributor to leading others has always been a challenge when leading for the first time.  However, I think it is more difficult for leaders today to get the help and support they need.  I propose that the leadership development gap that exists in most organizations today may be driving this increasing trend we are seeing.  Many leaders receive virtually no leadership development prior to taking on a leadership role but also have less exposure in the form of coaching, observation, and feedback from experienced leaders.  Working remotely through COVID also didn’t help in these areas!  There is also a lower tolerance in the leaders themselves for making mistakes.  They hold themselves to a very high bar.

If you are a leader that lacks leadership confidence, be assured that it’s not you; it’s us!  Us in the sense of your organization and experienced leaders who, for various reasons, do not provide the coaching and mentoring you need.  Several things distract and detract experienced leaders from providing access and time for new leaders, some legitimate challenges, others not so much.  However, we won’t get into those here.  Also, know that although you may think only you feel this way, you are not alone. 

10 Ways To Develop Your Leadership Confidence

1  Active & Healthy Professional Network

Often people consider a professional network as a way to find their next job opportunity.  If this is you, you are missing so much!  Having an active and healthy network is a must for any leader at all levels.  This network and the resulting relationships can be used to share best practices, obtain input and feedback, bounce ideas off, and learn from each other.  An active professional network takes time and energy.  It should be built before ever seeking new opportunities.

Active means that you spend some time growing and nurturing your network.  This does not include accepting any and all requests to connect on LinkedIn.  It means maintaining and developing new professional contacts via LinkedIn, periodic 1:1s within your organization, lunches or dinners with past colleagues, and socializing at community or external business functions. 

A healthy network flows both to and away from you, where you regularly support others, and they support you.   You need to make the effort to respond and spend time with those in your network to help and support them when they need it.  As well as not hesitate to reach out and ask them for support or assistance you could use.  This is a form of mutual respect and is very rewarding.  Your experience potential is greatly magnified as you have much more experience at your fingertips.  Not only will you benefit from this experience, but your confidence will go up once you see that you have great experiences and that others have similar challenges.

Return to Summary

2  Get a Leadership Coach

When taking up a new sport, we wouldn’t think of not getting some form of coaching.  So why do we think we can get a leadership position and not benefit from having a coach?

Good coaching helps us learn quicker, determine the best ways of doing things, and challenge us to do more than we think we are capable of achieving.  A coach does not tell us what we should do or how to do it but rather helps us solve our own challenges by asking probing questions and supporting us along the way.  Coaches provide a safe environment to share your insecurities and admit your challenges and self-doubt.  Having a coach can be a great confidence booster as they help you figure things out yourself.

Return to Summary

3  Accept ambiguity in decision making

Typically, there is no right or wrong answer when making decisions. There are bad, better, and good decisions, but not right or wrong. A leader needs to gather the data or facts, solicit input and opinions, and make informed decisions in real time. Not making, excessive debate, or extended delays in making decisions are usually regrettable. We need to make informed decisions with the best information we have at the time and accept that there is always ambiguity in decision making.

Return to Summary

4  Open vs closed door decisions

At Amazon, we were taught that there are open and closed door decisions.  This was a concept to help leaders make faster decisions and to differentiate that all decisions are not the same and therefore require different levels of consideration in the decision making process.

Open door decisions are those that, once made (you walk through the decision door) can be reversed or changed without any significant difficulty or long term impact.  In other words, the door remains open, and you can walk back through it again. 

Closed door decisions are those that, once made, cannot be reversed or changed without significant difficulty or long lasting impact.

So then with open door decisions, you can make faster decisions and take more risks with ambiguity.  For closed door decisions, you want to be more thorough, involve more stakeholders, conduct trials/pilots, check data/fact, gather more input, and conduct risk assessments, to mention a few.  At the same time, recognize there remains some ambiguity.   

Return to Summary

5  Make values based decisions

Decisions that align or are based on your and your organization’s values are generally good decisions. This is not to say they are easy. Quite the opposite, actually. Often in these types of situations, there are equal but opposite forces at work that can make the decision process very painful. Staying true to values usually proves beneficial when considering and thinking long term. Decisions that go against your values often consider the immediate or short term and can lead to ethical, legal, and cultural impacts on you as the leader and the organization, not to mention a loss of trust and respect.

Return to Summary

6  Ask for forgiveness, not permission

It may not be at a conscious level, but when we ask for permission, it lowers our confidence.  What if the person doesn’t agree?  What will they think of me?  What will I do if they don’t agree? 

Sure, a little bit of security comes with asking permission as you relieve yourself of some of the accountability.  However, long term and continual seeking of permission reduces your ability to make your own decisions and, frankly, does not reflect well on you as a leader.  Senior leaders want and expect the leaders below them to make their own decisions.

Return to Summary

7  Failure is an option

Yes, failure is an option.  Don’t be so afraid of making a mistake that you don’t make a decision or get into the habit of second guessing yourself. 

We must accept that we won’t get it right or perfect every time.  That’s what we mean here by failure.  However, we seldom really fail, either.   As long as we make the best decisions with the information available and learn from any mistakes, it’s not a failure!  So, get over yourself and your fear of failure!  Very few “mistakes” are really failures.  Learn and move on.

The only critical failure is if someone gets hurt (or worse) or it’s a closed door decision that goes badly.  There are not that many closed door decisions to be made for most leaders, and you’ll handle them a little differently when you do have to make them, as described in point number 4 above.

Return to Summary

8  Be the leader you wish you had

This is a great Simon Sinek quote. If you’re struggling with a decision or situation involving your team or a team member, think of this quote, “Be the leader you wish you had.” How would you wish or expect your leader to handle it if you weren’t the leader and were on the other side of a situation? That’s probably the best option! This is applicable to how you may handle situations, decisions to make, or actions to take or not take. It’s a simple but effective way to help you think through different situations.

Return to Summary

9  Project confidence

First, we’re not advocating becoming arrogant and strutting around as though you know everything.  What this means is don’t be a self-doubter.  People can sense it, which can impact your reputation, but more so, it again lowers your self-esteem over time.  

When I was leading a large and company wide project of significance, I had developed a habit of openly sharing all the problems we were facing in the project at the expense of not mentioning what was going well.  I intended to be transparent and expected everything to go as planned, which clearly wasn’t.  One day a senior leader asked me how things were going.  I quickly rhymed off multiple problems I was dealing with.  She then asked me if any of the issues were beyond my ability to resolve.  I assured her that I was very capable of taking care of them.  At that point, she gave me some advice I have practiced ever since.  She told me that it was my job to resolve any issues that arose and that I was expected to do so.  I should, without hesitation, escalate if there were any I needed help with.  However, telling everyone about every problem that was being experienced would erode the confidence in the project and in me as the leader of it.  What I should do was celebrate the wins and manage the misses unless I needed help.  Just by doing this, my confidence increased dramatically, as I’m sure the confidence others had in me did as well.

Return to Summary

10  Celebrate wins

Make the effort to recognize and celebrate YOUR wins. I’m not necessarily referring to your team’s wins, although I’m not excluding them. It’s important to frequently reflect on your personal wins and determine what you did that led to a successful outcome. These are the things you want to repeat or perhaps double down on the next time. Also, reflecting on the wins may highlight that you have done some good things you may otherwise have overlooked, building your leadership confidence.

Return to Summary

Don’t start working on all 10 of these confidence boosters simultaneously.  Review them and prioritize based on where you have the biggest opportunities.  Tackle one or two at a time.  Review your progress at least weekly for what’s working or not working, adjust your actions accordingly, and recognize your progress.  As you become proficient in one of the boosters, take on another.  You’ll be surprised at how quickly your confidence increases.  Don’t forget to enjoy and have fun along the way!

Leave a comment on what ways you use or have used to develop your leadership confidence!

* 25 Surprising Leadership Statistics (2022)

Contact me:

For additional information on High Performance Leaders Inc., click here.  Or follow on LinkedIn.

You can email me with any questions at glennsommerville@hotmail.com, find me on Facebook at https://www.facebook.com/glennsommervilleL2R/.

If you are enjoying my posts and find the information useful, please “Follow” me by entering your email in the follow box on the right-hand menu of my website www.glennsommerville.com

Leadership, Personal Development, The Leader

Your greatest growth opportunities… start with COURAGE

Leadership Courage

In our Front Line Leadership program, we discuss 4 very important leadership attributes with our leaders which are Attitude, Accountability, Courage, and Trust.  We always have some great dialogue on each of these attributes with the leaders sharing examples of how leaders can demonstrate each of these and equally how they can very easily damage their reputations within each.

Thinking of leadership courage, and reflecting back over my career, my greatest career opportunities and leadership development growth has come when I have pushed myself, or have been pulled, outside of my comfort zone.  Without exception, every single of what I would consider to be my greatest career accomplishments and where I have grown the most have come when I gathered up as much courage as possible to challenge myself to do what initially scared the life out of me.  Each time, I learned and grew exponentially.  In many cases, the risks could be considered high.  Failure and definitely losing my job were real potential outcomes.  There were failures along the way but boy did I learn from those, so were they really failures?  They are only failures if you don’t learn from the mistakes or miscalculations. 

Moving out of your comfort zone takes real courage!  It’s scary and is not without risks.  However, if you plan carefully and mitigate AND accept the risks, the rewards and growth realized are without doubt, career and life changing.

Are you being courageous and pushing yourself outside of your comfort zone?    Leave comments on your thoughts and or experiences of when you have been courageous with your leadership.

Below is a link to a very good John Maxwell video that talks about Courage.  Well worth the 2 minutes!  Enjoy and be courageous in your leadership!

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Contact me:

For additional information on High Performance Leaders Inc., click here.  Or follow on LinkedIn.

You can email me with any questions at glennsommerville@hotmail.com, find me on Facebook at https://www.facebook.com/glennsommervilleL2R/, or on Twitter at  https://twitter.com/gsommervilleL2R.

If you are enjoying my posts and find the information useful, please “Follow” me by entering your email in the follow box on the right-hand menu of my website www.glennsommerville.com

Leadership, Personal Development, The Leader

A New Year means a new start! Tips to be quick off the start!

With every New Year, there is an opportunity for all of us to make a fresh start! Are you prepared to take it? This year, perhaps more than recent years, we all want things to be different!

Often due to our busyness or just plain procrastination, the hardest part is to get started, so I thought I’d try and assist you by providing some of my previous posts on topics that I think can be very helpful at this time of year.

Getting yourself Organized – Time management & weekly personal planning

6 Must have’s for any planning routine – If you are in need of getting yourself better organized so you stay in control and get the right things done, these 6 key points to incorporate in your planning process will be helpful.

An effective leaders to-do list – We all have “things” we need or want to get done on a regular basis, but often we lose track of them and they fall off our radar. This article gives an over view of a very powerful leader tool, that is sadly too often overlooked, not understood, or assumed to be only for manufacturing. Not giving it away here so as not to discourage you from checking it out first!

Free personal organizer/planner download – Free down load of the template I use for my personal organizer and weekly planner. If you don’t have one, this should give you a good starting point that is ready to use, or you can easily revise to fit your personal needs.

Leadership Hacks – Getting your stuff together – a 2.5 hour live virtual seminar with over 50+ proven tips and techniques to get yourself organized and stay in control without having to spend a career figuring it all out.

Setting goals and Objectives – Personal or for business

Reflections vs Resolutions – A critical step before setting annual goals and objectives is to first reflect on the previous year. In my opinion, reflection is far more important than any resolution. In this post we discuss why resolutions typically fail and the steps to conducting a good reflection.

Setting Personal and Professional Goals and Objectives – Mission Statements – Whether it’s for personal use or professionally, having a defined mission is very important. This article walks through what a mission statement is comprised of and provides a couple of personal examples to help demonstrate.

Setting Personal and Professional Goals and Objectives – Goals & Objectives – Providing both personal and organizational examples, this article outlines how to create strategies, goals and objectives.

Setting Personal and Professional Goals and Objectives – Tactics or Action Plans – Once again providing both personal and organizational examples, we review the steps to take to develop robust actions to achieve your goals & objectives.

Contact me:

You can email me with any questions at glennsommerville@hotmail.com, find me on Facebook at https://www.facebook.com/glennsommervilleL2R/, or on Twitter at  https://twitter.com/gsommervilleL2R.

If you are enjoying my posts and find the information useful, please “Follow” me by entering your email in the follow box on the right-hand menu of my website www.glennsommerville.com.

Leadership, Personal Development, The Leader

The 5 Leadership Phases of COVID

I’m sure few of us imagined that by this time, we’d still be in this COVID pandemic!  But here we are.

At High Performance Leaders as we’ve continued to engage with our partner leaders, we have identified five phases that most, if not all, leaders have experienced to one extent or another throughout this situation.

Phase 1 was the “Crisis” phase where leaders were faced with a rapidly changing situation.  They struggled to keep up with a developing situation and had to quickly and creatively develop new policies and standards to protect the health and safety of their employees while also trying to maintain their operations.  They were experiencing the change curve at almost exactly the same time as the teams they were leading.  This was uncharted territory for most leaders!

In Phase 2 leaders were thrown into “Establishing the new work environment”.  Setting up the infrastructure, technology and processes for them and their teams to work remotely.  Some leaders also had to lead through a hybrid situation where some of their team worked remotely while other parts were still required to be at the workplace.  Some had to revise the work week or working hours and establish new working standards and processes.

“Staying engaged” was Phase 3 where leaders time and attention was spent on figuring out how to keep their teams busy, productive, and focused.  They and their teams were still learning how to work remotely and stay in contact with each other.  New forms, media, and initiatives of mass and individual communication was needed to be established.  Many leaders struggled getting and keeping their teams aligned and focused beyond the normal day to day of what seemed like basic survival tasks.  Short term team goals needed to be established to motivate, inspire, and frankly become a distraction from what was now becoming a longer-term situation than people originally thought. 

Jim Collins

Important by Phase 3 and remaining relevant today was a reminder about the Stockdale Paradox.  As Jim Collins said “You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, and at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.  Watch Jim’s Collin’s explain the Stockdale Paradox here.  (full video 6:41).

Phase 4 showed the impact the first few months of COVID had on leaders as the reality of the “New normal, new reality” had sunk in.  Many leaders were extremely frustrated by the on-going situation, were depressed and many were burning or were burned out.  Longer days, blurred lines between work and personal time, and not having any vacations to speak of had taken their toll.  Of course, continued governmental restrictions and protocols impacted the traditional social and personal escape routines.  The long-term reality of the situation had set in.

“Cultural tensions” define Phase 5 that I believe we are currently still in.  This is where opposing thoughts, expectations, and beliefs such as the need to wear masks or not wear masks are creating polarized views within society but also within our teams and businesses.  Some team members are more disciplined than others toward COVID standards and protocols than others.  We are all longing for the ‘old’ ways and want everything to be ‘open’.  Economic fallout is now obvious as layoffs, permanent closures, higher costs, and budget constraints are rearing their heads and must be dealt with.

It’s been a tough road and experts say, tougher roads lay ahead.  However, don’t despair, this too will end and we will get through it!  Here’s a few reasons why I really believe this.

I was blown away with the quick actions that most business leaders, companies, political leaders, and society overall took in the initial stages of COVID.  Many people and organizations stepped up and acted with integrity to do the right thing, to innovate and implement creative ways to keep people safe and employed, to make funds available to subsidize lost wages, protect against financial impacts.  Although some will feel it hasn’t been enough, it’s incredible though just what has been done in the time it has been.  It’s easy to be critical, but I encourage you to consider just what has been done!

Humans throughout all of time, have persevered, survived and prospered.  We will do it again.  We will change, adopt and discover.  Some of the best advancements, innovations, creativity throughout history have resulted from some of the worst and biggest challenges humans have faced.

There are many good and great leaders and people out there.  This is their time and they will step up!

Through CEO Global Network, I recently had the opportunity to hear Randy Garfield, President (retired) of Walt Disney Travel Company speak on the topic of “A Legacy of Determination”.  He had some great and inspiring things to say about the current situation.  Here are a few that really resonated with me:

  • Times are tough, but times have been tough in every generation.  Our parents or grandparents lived through the dark tunnel of WWII
  • We need to maintain the long-term view
  • Don’t underestimate the power of creative solutions
  • Out of adversity can come incredible success
  • Don’t overlook survival guilt as many of our employees have never experienced a challenge like we are all facing. 
  • Crisis doesn’t make a great leader, but it can bring out the best in a good one

I’m not sure what Phase 6 will be, but there will be a Phase 6.  It may very likely get worse before it gets better, but we will get through this, together!  You can sit back and ride it out, or, help lead those around you out of this.  You don’t have to have all the answers, just lead the next best step.  What do you choose?

Personal Development, The Leader

Tips To Reduce Spring Break Vacation Stress!

Does the thought of ‘spring break’ approaching cause you grief?  Sure we all love our vacations, but unfortunately taking vacation and returning afterwards can be stressful.  It doesn’t have to be this way.  Here’s some things you can do to help!  If you’ve seen them before, it might still be worth a skim through as a reminder.

Just recently having the opportunity to take vacation with my family, it reminded me how stressful vacation can be, unfortunately.  In today’s world of always being connected and the on-going expectations and demands placed on us in our work lives, it can be very difficult for many to get away on vacation easily.   Then there is the mess when we return!  The result too often is the week before we leave is high stress and the week we return is brutal!  Then there is the time we are actually off on vacation.  Regardless whether we are able to disconnect while away, the first few days can be tough as we de-stress from the week before, and then a few days before the end of the vacation we begin to think of what awaits our return and the stress and anxiety ramps up.

To help out just a little, I’ve re-posted some information from previous posts that may help.

Before you go:

  • TIP:  When you book your vacation, block off in your calendar the last day before you go and the first day you return, then be very selective as to what meetings you book on those days, if any.  Give yourself the opportunity to clear your inbox, ensure delegation is set-up, take care of any priorities that need to be looked after when you are gone, and give yourself sometime to deal with the inevitable last minute before vacation “crisis” that surely will pop up.
  • Appoint a delegate to look after things for you. Advise your team who this is and how to contact them.  Turn on your out of office notification and put this contact information in the notification so that when others beyond your team try to contact you, they will realize you are out of the office and will know who to contact should they need to do so, rather than wait for your return.
  • Depending on your level of responsibility, provide someone you trust with your contact information should there be a urgent matter or emergency in which you need to be reached. This maybe your cell phone number or contact information as to where you will be staying.  This may or may not be your assigned delegate.  Let your team know you are not checking or responding to emails or texts while you are gone.  Be sure to leave clear instructions as to what constitutes an urgent matter or emergency.
  • TIP:  Leave instructions with your team to summarize key issues or problems you need to be aware of or where they need your help immediately upon your return.  If you have an assistant they can consolidate all these items in one email and send to you upon your return.  If you don’t have an assistant, then you can assign this to your delegate.  The intent here is that this short list will allow you to quickly focus on the most important items immediately upon your return rather than trying to sort through all your emails or reacting as things come to your attention somewhat randomly throughout the day.

Upon Return:

  • Review the consolidated list from your team of the urgent matters they need your immediate assistance with. Use this list to set your priorities for your first day back.  Schedule urgent meetings or phone calls as necessary to address these issues.
  • Check-in with your delegate to see how things went and if there is anything you need to know about or follow-up on.
  • TIP: Create a “Vacation holding” file within your email and move all the emails received while you were gone, other than the last 1-2 days, to this file.  Then sort through and process the remaining emails from the past 1-2 days.  If something comes up that you need to search through the emails in the vacation holding file, you have them available.  After a week or so, if you haven’t found you need any emails from this folder you can go ahead and delete them.
  • Reflect on what worked well and what didn’t before, during, and after your vacation so you can tweak your vacation routine accordingly.
  • TIP: Book your next vacation!

Work-life Balance:

Whether you are on vacation or not, everyone must have the proper balance between work and life.  Finding it is a real challenge that so many people struggle with.  So what is this work-life balance thing anyway?  Is it real, or just a myth?  This article discusses two analogies to describe work-life balance.  Having the right mindset and expectation helps you find a sweet spot to get you through the twists and turns that life will surely send your way.  With these 10 steps to improve your work-life balance you can get closer to a healthier and happier place in life!

Personal Planning:

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During the summer months when your co-workers are taking time off, or you are taking time off, it is very easy to get out of your routines.  This is likely when you need these routines the most!  This post on personal planning discusses 6 key steps to getting and staying organized on your priorities.  Even if you are familiar with them, review them again and do an inventory to ensure you haven’t mistakenly dropped some!  When you are picking up the slack for others that are away, or playing catch up when you return, managing your time effectively is key to treading water.

Email:

angry-annoyed-coffee-52608Is email easier in the summer months?  Maybe, but not very likely!  There are some very helpful built in tools within Outlook and several email apps that can assist you with staying on top of your email.  It is surprising how few people use them and often enough aren’t even aware of them.  You may be a quick and easy mouse click away from some much needed help!  After it was first published, this second post on the @5 Essential email folders. received positive feedback from several who tried these tips.   If you aren’t aware of what the @5 are, check it out!

Other Related Posts:

Here’s some additional posts related to this topic written by others.

How to Beat ‘Vacation Guilt’ and Make Sure No One Bothers You on Your Day Off –

12 Key Strategies to Achieving a Work-Life Balance – Tim Kehl

Most of these ideas are pretty common and nothing special perhaps, but hopefully you picked up a couple of new tips or at least were reminded of them.

Please leave a comment and let us know any tips you may have to help others reduce their vacation stress!

Contact me:

For additional information on High Performance Leaders Inc., click here.  Or follow on LinkedIn.

You can email me with any questions at glennsommerville@hotmail.com, find me on Facebook at https://www.facebook.com/glennsommervilleL2R/, or on Twitter at  https://twitter.com/gsommervilleL2R.

If you are enjoying my posts and find the information useful, please “Follow” me by entering your email in the follow box on the right-hand menu of my website www.glennsommerville.com