
There are four improvement cycles or phases that one goes through in Continuous Improvement or Kaizen. Know what they are so you can quickly address the issues that cause them, or avoid them in the first place!

I had an opportunity to benchmark Disney World. Too many lessons learned for one post, but here’s one thing we all can learn from Disney!

Are there different types of Gemba? Yes! The fundamental reasons of Gemba remain the same, but there are at least 5 different types of Gembas each serving a different purpose. Do you know what they are? A leader needs to stay connected and engaged with what is going on, or not, as the case maybe,…

Toyota’s secret to the long term success of their Toyota Production System (TPS) is actually pretty simple! It’s not even a secret. It’s also really straight forward. It’s captured in a single word. Know what it is?

Too often, there is a big problem with our problem solving. This problem not only results in ineffective countermeasures and re-occurrence of the problem, but can also break the trust between the leaders and the team or operators.