
Has Customer Experience Gone The Way Of The Dodo Bird? Is true customer experience a thing of the past? Or is it only an electronic function offered through an App?

Introducing ‘High Performance Leaders Inc.’ and our “Effective Leader” 12 month program launching this fall!

With the long weekends approaching and summer vacation season about to kick into full gear, it’s probably a good idea to review some previous posts for some timely tips! Vacation Tips: Taking time off work can be very stressful both before and upon return. In this age of always being connected, it is even more…

Did you set goals this year? If so, when was the last time you checked-in on them to see how things are progressing? When? Oh boy, it’s likely time you did a check!

Actions MUST Speak Louder Than Words! Actions not only have to align with words, the actions must speak louder than the words! Actions have to be consistent and unwavering particularly when in a time of pressure or crisis.